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Operations

Loss Runs in Minutes, Not Weeks

Requesting, chasing and reading loss runs is one of the slowest parts of underwriting. Here is how agents shrink a two-week process into a single afternoon.

by Priya Natarajan
A scanned insurance claim form with the employer address and policy number fields highlighted

Loss runs are the backbone of commercial underwriting, and one of its biggest bottlenecks. Requests go to prior carriers by email, fax or portal. Responses arrive days or weeks later in every imaginable format. Someone then has to read each one and summarise frequency, severity and open reserves.

Clarix handles the whole cycle. The agent requests loss runs from prior carriers using each carrier's preferred channel, follows up automatically, and extracts every claim line into a consistent structure as soon as the documents arrive. Underwriters get a clean five-year summary, with large losses and open claims highlighted, and a link back to the source page for every number.

For one MGA, the average time to a complete loss history fell from 13 business days to under one.